All orders from Bowtie & Arrow come with complimentary free standard shipping via Australia Post*. We also have the option to upgrade to Australia Post Express Shipping for only $5. If your order is urgent you may contact us on firstname.lastname@example.org for a quote on a premium express courier service.
We endeavour to dispatch all orders from our warehouse in Melbourne, Australia within 2 business days. Please note the below delivery time estimates start after your order has been dispatched. These estimates are to be used as a guide only and actual delivery time may take longer. You will receive an email notification with full tracking once your parcel is on its way.
AUSTRALIA POST EXPRESS & STANDARD DELIVERY
For Australia Post express & standard delivery timelines please visit the following link for an estimate on delivery times: https://auspost.com.au/service-updates/domestic-delivery-updates
Note that all orders depart from Ringwood in Melbourne, Victoria.
CLICK & COLLECT MELBOURNE
Upon request, we can arrange pickup from Warranwood 3134, Victoria at any time with notice. In some cases we can allow pickup from Richmond 3121, Victoria at certain times if we have enough notice to transfer the parcel to this location.
Please text Niena on 0410 606 776 to organise collection before placing your order.
FREE STANDARD WORLDWIDE DELIVERY
Below estimates are for our international standard courier service and delivery times are not guaranteed.
INTERNATIONAL DELIVERY ESTIMATE
|Location||Delivery Estimate After Dispatch|
|New Zealand||10-20 working days|
|North America, Western Europe, Asia Pacific||10-28 working days|
|Rest of the world||25-30 working days|
* For international orders, please note that the free shipping does not include any customs or import duties that may or may not be applicable for your delivery. It is your responsibility to pay any import duties that may be charged in your country. Please check with your local customs authority for more information.
Please note that due to COVID-19 we are experiencing delays on international orders. We appreciate your patience and will endeavour to deliver your shipment as soon as possible.
- Silk & Cotton Pocket Squares: Warm hand wash. Line dry. Warm iron .
- Silk & Cotton Ties & Bowties: Dry clean only. Warm iron if needed (do not use too much steam and cover silk ties with a thin cloth before ironing to protect the fabric).
- Cufflinks & Lapel Pins: Polish all metal cufflinks & lapel pins with a soft microfibre cloth.
- Wooden Bow ties: Wipe clean with a damp cloth.